🚨 EMERGENCY NUMBERS

📞 Emergency Services (All-in-One)

National: 112

Police, Ambulance, Fire: 10111

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🚓 (SAPS)Local Police Station: 

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🚑 Ambulance / Medical Emergency

Private Ambulance: Netcare 911 – 082 911

ER24 – 084 124

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🔥 Fire Department

Cape Town Fire & Rescue: 021 480 7700

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🏥 Nearest Hospital

Hospital Name: [Insert hospital]

Address: [Insert address]

Phone: [Insert number]

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🛠️ 24/7 Guest House Assistance

Reception / Host: [Insert name]

Phone: [Insert number]

WhatsApp (optional): [Insert number]

HOUSE RULES

🕒 Check-In & Check-Out

Check-in: from 2:00 PM

Check-out: by 10:00 AM

Late check-outs may incur additional charges unless pre-arranged.

🧘 Quiet Hours

10:00 PM – 7:00 AM

Please respect fellow guests and keep noise to a minimum during this time.

🚭 No Smoking Indoors

Smoking is strictly prohibited inside all rooms and shared spaces.

Designated smoking areas are available outside.

🧼 Cleanliness

Please keep the space clean and tidy.

Housekeeping is available daily (or specify schedule).

Let us know if you need fresh towels or linens.

🧯 Safety

Do not leave electrical appliances unattended.

Fire exits are clearly marked—please familiarize yourself upon arrival.

Lock your doors when leaving your room.

🍳 Kitchen Use (if applicable)

Wash up after use.

Label your food in the fridge.

Respect shared kitchen hours: [insert hours if any]

🧍Visitors

Only registered guests are allowed in rooms.

If you expect a visitor, please inform reception.

🐾 Pets Policy

[Allowed / Not Allowed].

(If allowed) Please keep pets leashed in public areas and clean up after them.

💳 Damages & Missing Items

Guests are liable for any damages or missing items caused during their stay.

Let us know immediately if something is broken or not working.

🌟 Thank You for Staying With Us!

We hope you enjoy your stay.

If you loved it here, tell the world. If not, tell us—we’ll make it right.

🏨 AMENITIES & FACILITIES

🛜 Wi-Fi Access Network

Network:  16 on bree

Password: 000

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🏋️ Gym: on the 5th floor Open 24/7

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🏊 Swimming Pool: — 25th floor

Open daily: 7 AM – 10 PM

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🍸 Bar & Lounge — 24th floor Open daily: 9 PM 

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🕒 Check-In & Check-Out

Check-in: from 2:00 PM

Check-out: by 10:00 AM

Late check-outs may incur additional charges unless pre-arranged.

🧘 Quiet Hours

10:00 PM – 7:00 AM

Please respect fellow guests and keep noise to a minimum during this time.